What’s in the box
- Sony WF-1000XM5 True Wireless Replacement Charging Case
How pairing works⌄
Use the pairing instructions for your exact model to connect your replacement to the pieces you already own. Pairing instructions
Condition details⌄
Every grade is tested and fully functional. See condition details
Warranty & returns⌄
30-day returns, a 90-day full warranty, and limited coverage through day 365. Return fees, exclusions, and eligibility terms apply. Returns & exchanges · View terms
Details & condition guide
- 100% Genuine Sony XM5 Charging Case
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Tested, sanitized, and verified for authenticity.
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Sourced from open-box returns from authorized retailers.
- Free and Fast Shipping.
Initializing the headset to pair with a replacement:
Place both earbuds in the charging case, leave the lid open, and wait for the lights to flash repeatedly (red) in sets of 3, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the headset start flashing red at a slower pace.
The indicators (green) flash 4 times, and the headset is initialized. This operation resets the headset to the factory settings and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.
