What’s in the box
- Bose - QuietComfort Ultra Earbuds (2nd Gen) Replacement Charging Case ONLY
How pairing works⌄
Use the pairing instructions for your exact model to connect your replacement to the pieces you already own. Pairing instructions
Condition details⌄
Every grade is tested and fully functional. See condition details
Warranty & returns⌄
30-day returns, a 90-day full warranty, and limited coverage through day 365. Return fees, exclusions, and eligibility terms apply. Returns & exchanges · View terms
Details & condition guide
Bose – QuietComfort Ultra Earbuds (2nd Gen) Replacement Charging Case ONLY
Lost or damaged your case? This genuine Bose replacement charging case is made for the QuietComfort Ultra Earbuds (2nd Gen) – the newest generation of Bose's flagship earbuds. The 2nd Gen case supports Qi wireless charging as well as USB-C, and holds up to three additional full charges for your earbuds.
IMPORTANT: Do NOT Reset or "Forget" Your Earbuds
This replacement case works as a full charging case (power bank) for your earbuds, but it cannot be used to pair or create new Bluetooth connections. Before using this case, please do not reset your earbuds and do not tap "Forget This Device" in your phone's Bluetooth settings. Keep your earbuds paired with your current devices, then simply place them in this case to charge as normal.
Compatible Model: Bose QuietComfort Ultra Earbuds (2nd Gen) – newest generation. Please confirm you own the 2nd Gen before ordering; for the 1st Gen, see our separate QC Ultra Earbuds (1st Gen) case listing.
Color: Black
Condition: Refurbished (see grade table below). Fully functional, tested, sanitized, and verified for authenticity.
Warranty & Returns: 30-Day Returns. 90-Day Full Warranty + 1-Year Limited Coverage. Serial numbers are recorded prior to shipment for quality control.
Refurbishment Grades
| Grade | Cosmetic Condition |
|---|---|
| Refurbished – Excellent | Near-new appearance; minimal to no visible wear under normal viewing. |
| Refurbished – Good | Light to moderate cosmetic wear (minor scuffs/scratches) that does not affect use. |
| Refurbished – Fair | Heavier cosmetic wear (noticeable scratches/scuffs or discoloration) with no impact on performance. |
Tap a section below to expand it.
Key Features
- 100% genuine Bose charging case for the QuietComfort Ultra Earbuds (2nd Gen)
- Wireless charging – Qi-compatible; center the button on the back of the case on the pad (status light glows solid amber while charging)
- USB-C charging – 5V DC, 1.2A input; a full case charge takes about 3 hours
- Extra battery – up to 3 additional full earbud charges (about 18 hours of extra listening)
- Quick charge – 20 minutes in the case = up to 2 hours of listening
- Size & weight – 6.63 × 5.97 × 2.69 cm; approx. 60 g
- Earbuds are IPX4 rated; the case itself is not water resistant
What's Included
- Bose QuietComfort Ultra Earbuds (2nd Gen) wireless charging case (Black)
No accessories included – no earbuds, charging cable, power adapter, wireless charging pad, eartips, stability bands, or retail box. Ships in protective packaging.
Setup Instructions
- Charge the case before first use using your own USB-C cable or a Qi wireless charger.
- Place both earbuds in the case – they will begin charging normally.
- Your earbuds stay paired with your devices. DO NOT RESET YOUR EARBUDS OR ATTEMPT TO PAIR THE REPLACEMENT CASE WITH YOUR EARBUDS
Shipping
- Ships within 1 business day.
- Typical delivery: 3–5 business days.
- Orders placed before 2:00 PM PST (Mon–Fri) ship the same day.
Support
If you have any questions or charging/pairing issues, message us anytime. We'll respond quickly and help resolve any concerns.
