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Google Pixel Buds: model-specific replacement setup

First identify your exact model: Pixel Buds Pro, Pixel Buds Pro 2, Pixel Buds A-Series, or Pixel Buds 2a. A-Series and 2a are different models; do not mix their earbuds or cases.

Before pairing a replacement
  1. Confirm that the replacement matches the model of your remaining earbud and case.
  2. Charge the case and seat both earbuds on their charging contacts.
  3. Use Google's current setup and reset instructions for that exact model. Resetting clears saved pairing settings, so you will need to reconnect your devices afterward.

A reset is not a compatibility check. If one earbud remains disconnected, do not keep repeating a generic reset.

Get help with Pro, Pro 2, A-Series, or 2a

Contact us with the model name, the model numbers printed on your pieces, your order number, and whether you replaced the left earbud, right earbud, or case. Tell us which light pattern you see and whether one or both earbuds connect.

Get Pixel Buds replacement-pairing help

Google's current Pixel Buds reset instructions